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How to Manage Difficult Conversations

Sponsored by Johnson County Community College.

Develop a step-by-step approach for how to have tough conversations with less stress and more success by reviewing the book “Difficult Conversations.” Focus on how to prepare yourself and the parties, how to start the conversation without defensiveness, and how to keep it constructive and focused regardless of how the other person responds. Review how perceptions, assumptions, feelings, identity, and blame contribute to conflict. This training will be both theory and skills-based.  This course has been approved by the Kansas Supreme Court for 7 CME and 6.5 CLE.  The Missouri Bar has approved this course for 6.4 Civil Dispute Mediation and 6.4 CLE.

Status:  Registration Available

Course Code:  MEDIATION-400-1

# of Hours:  6

# of Classes:  

Format:  Classroom 

Credit(s) Earned:  7 CME

Instructor:  Kuhlman, Dawn 

Location and
Map Link
Main Campus, Regnier Center, 157  
12345 College Blvd. 
Overland Park , KS 66210

Age Requirement - There is a min age requirement of 18.  

Fee(s) 
$ 129

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Later Event: December 6
Boundaries and Easements